The COVID-19/Coronavirus crisis has highlighted a lack of resiliency and redundancy for many organizations. Due to the wildly unpredictable conditions we find ourselves in, IT budgets have been stretched thin. As a result, it makes sense to reconsider co-managed and fully outsourced IT services and support.
With thousands of employees working from home for the first time, many related challenges are coming into focus. Are the employees’ home offices prepared? Can they access the data that they need securely? Do they have the teleconferencing and collaboration tools necessary to do their jobs? Outsourcing some or all of your IT support requirements can resolve these issues.
Once your staff is able to work remotely, can your current IT staff keep up with their needs? Quality IT Managed Services Providers [MSPs] train their technicians to perform more than 95% of IT diagnostics and remediation actions remotely. That’s a lifesaver at a time when public health officials recommend that we keep a distance of at least 6 feet.
Choosing the right MSP is a lot like receiving preventative care from the same doctor year after year. By becoming familiar with your computer infrastructure, bandwidth requirements, and security needs, problems can be anticipated and solved before they cause downtime. The best MSPs, like the best doctors, bring to bear well-established and cutting edge techniques and technologies.
If you haven’t confronted these challenges to your resiliency yet, now is the perfect time to act. If you would like to review IT support options with New England’s premier MSP, contact TCG Network Services at 866-TCG-NETW or visit www.tcgns.com/contact. We can offer a free, confidential discovery evaluation that will instill you with confidence. Stay strong, safe, and protected. We can get through this together.
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